Can I start with one service and add more later?

Yes — start with whatever solves the loudest problem first. Add more services as the numbers prove the case. Bundle pricing kicks in automatically once you have two or more services live.

How fast can a service go live?

Voice Agent: 14 days. Knowledge Bot: 18 days. AI Search: 21 days. Workflow Ops: 14 days for the first workflow, 28 days for a full 3-workflow setup.

Do these work with my existing tools?

Yes. We integrate with Stripe, HubSpot, Notion, Slack, Salesforce, Pipedrive, Twilio, custom APIs, and most major SaaS tools. If it has an API or webhook, we can connect to it.

How is data security handled?

All services run on EU-region infrastructure by default. No customer data is used to train shared models. SOC 2 Type II vendors only. Full data export and deletion on request.

Can the voice agent transfer to a human?

Yes — warm transfer to a human in real time, with full call context handed over. Configurable rules: route by language, time of day, customer tier, or topic.

What's the pricing model?

Per-service flat monthly fee, no per-call or per-token billing on your side. Bundle 2+ services and you save 15% on the combined monthly rate. All prices in EUR — VAT added where applicable. We send a custom quote after the intro call, no hidden tiers.

After the launch

Plug in your growth stack.

The Foundation gets your site shipped. The growth stack keeps the numbers moving — voice agents that pick up, AI search that finds you, automations that run quietly, knowledge bots that answer instantly. Plug in what you need; bundle when it's time to scale.

Pick my Growth Stack Bundle 2+ · From €493/mo combined

The voice paused for a moment. [softly], as if gathering its thoughts before continuing. Every breath felt intentional, every hesitation perfectly timed.

It wasn't synthetic speech anymore — [laughs warmly] — it was a voice that understood timing, emotion, and the space between words.

Text transformed into presence. [sighs contentedly] Words given life, personality, soul.

Concierge Agent

v3 Eleven v3

English (US)

Speed

Tone

Pacing

Style Exaggeration

Tuned to your brand, your scripts, your customers — we shape the voice, accent, pacing, and language until it sounds like one of your team.

Voice Agent

Concierge

Warm, attentive voice that handles inbound calls and books appointments.

Calm · Professional

Spin up a voice agent Read full guide

Multilingual speech

Bring stories to life in over 70 languages, all with native-level emotion and clarity.

Dialogue support

Create audio conversations where speakers share context and emotion.

Live in 14 days

Setup, training, and a live agent in two weeks. Starts at €1,200 with a €290/mo runtime.

AI engine ready

Optimised for ChatGPT, Perplexity, and Google AI Overviews.

Structured data

A schema layer most competitors haven't shipped.

Areza · AI Search

Citation rate over time

All time

100 75 50 25 0

Avg. citation rate

87.4%

Total queries

4.2k

Avg. position

Time Engine Query Result

Jan 12, 2026, 3:42 pm Perplexity best voice agent for SMB Cited

Jan 12, 2026, 3:41 pm ChatGPT AI search optimization firm Cited

Jan 12, 2026, 3:38 pm Google AIO voice AI agencies NYC Cited

Jan 12, 2026, 3:35 pm Perplexity conversion audit studios Cited

Jan 12, 2026, 3:28 pm ChatGPT web design studio brief Cited

AI Search

Get found in ChatGPT, Perplexity, and Google AI Overviews. We structure your content so AI engines recommend you first.

Get found by AI Read full guide

Visible in AI search in 21 days

Audit, schema rollout, and a monthly content cadence so rankings keep compounding. Starts at €1,500 with a €390/mo retainer.

Workflow · Support agent

C H E

Chat started

Welcome

Updates & return agent

Create ticket

Order updates & returns

Product recommendations

Handoff to human

Order information

Updates & return agent

Get customer Send email

Product recommendations

Handoff to human

Product recommendations

Recommendations agent

Get customer Web search

Get details

Continue to checkout

Respond and handoff

OK, got it. I'm going to hand you off to one of our support specialists.

Set { handoff } to true

Workflow Ops

Connect your tools and automate the repetitive. CRM updates, ticket routing, data sync — running quietly in the background.

Automate the busywork Read full guide

Hands-off ops

CRM updates, ticket routing, and data sync running quietly in the background.

Plugs into your stack

Stripe, Notion, Slack, HubSpot, and custom APIs — all wired up.

Live in 28 days

Audit, integration, and the first three workflows shipped. Starts at €1,800 with a €450/mo runtime.

Knowledge

Drop a PDF

PDF, DOCX, MD

harbour-ops.pdf · extracted
 Harbour Ops Playbook 
 Internal reference for dispatch, escalation, and account ownership. Last revised April 2026 by the ops lead. 
 Dispatch SLA 
 Inbound orders are confirmed within four hours. If no standard driver is available, the request auto-routes to the standby pool within the same hour. 
 Service tiers 
 Standard (24–48h), priority (same-day), and white-glove (dedicated lead with concierge handoff and signature capture on delivery). 
 Escalation path 
 Three or more delays on a single lane trigger an ops-lead review. API hooks post to the client Slack within sixty seconds of the flag being raised. 
 Account ownership 
 Named account lead per client. Weekly sync covers open lanes, monthly review covers SLA attainment, quarterly strategy aligns on forecast. 
 Reporting 
 Dashboards refresh every fifteen minutes. Raw logs export nightly to the shared warehouse for BI and finance reconciliation. 

Ops Playbook

Dispatch

Tiers

Escalation

Routing

SLA 4h

Drivers

Priority

White-glove

Ops lead

API hooks

SOP

Knowledge Bot

A trained assistant that knows your docs, products, and policies — embedded on your site to answer questions instantly.

Embed a knowledge bot Read full guide

Trained on your knowledge

Docs, products, policies, and past tickets — all in one model.

Embedded everywhere

Site widget, Slack, or Teams — answers in under two seconds.

Live in 18 days

Indexing, training, and embed deployed in under three weeks. Starts at €1,200 with a €290/mo runtime.

Bundle pricing

One service, two, or the whole stack — your call.

Each service is its own line item — start with one, plug in more as you grow. Bundle two or more and you save 15% on the combined monthly rate plus 30 days of joint setup. No retainers. No long-term contracts. No surprise invoices.

Example

Voice Agent + Knowledge Bot bundle: €2,400 setup + €493/mo (save €87/mo vs €580 separate). Add AI Search and you'll save €146/mo on the combined rate.

Get a custom quote

Common questions